SOLUTIONS BUILT FOR YOUR NEEDS
You work hard to serve your community. SmartFusion works harder.
Built for the public sector, this solution streamlines essential workflows, enhances productivity, and strengthens connections between your organization and the community you serve.
our platformStronger communities start with smarter service
SmartFusion’s Community Development suite makes it easy for citizens to apply for permits, licenses, and services—anytime, anywhere. With mobile and online access, integrated payments, and seamless connection to your financial systems, you can streamline internal workflows, reduce administrative burden, and deliver a better experience for everyone. Designed for the public sector, it’s the smart way to serve your community with speed, transparency, and trust.
Stronger communities start with smarter service
SmartFusion’s Community Development suite makes it easy for citizens to apply for permits, licenses, and services—anytime, anywhere. With mobile and online access, integrated payments, and seamless connection to your financial systems, you can streamline internal workflows, reduce administrative burden, and deliver a better experience for everyone. Designed for the public sector, it’s the smart way to serve your community with speed, transparency, and trust.
Land Management
Transform how your agency manages planning, permitting, contractor licensing, and code enforcement with SmartFusion’s Community Development suite.
From zoning and land use to inspections and code compliance, SmartFusion streamlines every workflow with automation, mobile tools, and real-time data.
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planning
Make planning smarter, faster, and more transparent with SmartFusion.
Simplify zoning, site planning, development applications, and land use entitlements with automated workflows that save time and improve efficiency. Automatically route documents for approval, schedule hearings, and send notifications for time-sensitive tasks.
Empower citizens with an intuitive online portal to submit proposals, track updates, and pay fees quickly and conveniently.
Advanced Reporting
Access real-time insights into critical trends with robust reporting tools.
GIS MAPPING
Create interactive maps to visualize spatial data, including land use, zoning, and demographics.
Citizen Self-Service
Keep citizens informed and engaged by providing easy access to project milestones and tools for taking action—all from one user-friendly platform.
BUilding Permits
Streamline your permit process with automation at every stage
SmartFusion simplifies permit management, saving time and boosting efficiency for your team.
Applications are automatically routed to the appropriate department, while inspectors can update inspections directly from the field using mobile devices.
Accelerate responses with electronic document review and real-time updates.
Gain actionable insights with advanced analytics, including permit volume, agency performance, and employee productivity.
Create interactive GIS maps to visualize property permit history, zoning information, and code details.
Contractor Registration and Licensing
Enhance public safety with clear, consistent guidelines for building professionals.
Simplify the process with an intuitive online portal where contractors can submit applications, upload documents, and make updates effortlessly. Automated workflows eliminate time-consuming manual tasks and paper processes, making application reviews and approvals faster and more efficient.
Provide contractors with a user-friendly online portal to apply, update, and track their applications.
Utilize automated workflows to route applications to the appropriate queue and automatically approve straightforward renewals.
Code Enforcement
Empower your inspectors with a cutting-edge mobile platform that transforms how code enforcement tasks are managed.
From opening cases and scheduling inspections to recording violations and uploading photos, everything can be handled seamlessly in the field—eliminating the need to return to the office.
With our self-service portal, citizens can conveniently submit complaints and add notes, fostering transparency and collaboration.
Save Time and Boost Efficiency
Automate violation notifications and citizen updates for faster resolution and better communication.
Access Anytime, Anywhere
Instantly view case details and address complaints in real time with a user-friendly mobile app.
Gain Insight with Data Analytics
Leverage customizable reporting tools to track trends, monitor case progress, and make informed decisions.
Enhance Community Engagement
Empower citizens with online tools to view property details, inspection results, and upload photos for greater transparency.
Licensing
SmartFusion’s Community Development suite brings together all your licensing and registration workflows into one powerful, user-friendly platform.
Whether you're managing business licenses, vacant or rental property registrations, or alcoholic beverage permits, SmartFusion automates approvals, tracks renewals, and integrates payments for greater accuracy and efficiency.
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Business LIcense
Efficiency, accuracy, and convenience to support your business licensing needs.
Simplify business licensing with a user-friendly online platform that empowers business owners to manage their licenses effortlessly.
Save Time
Eliminate manual, paper-based processes with automated workflows.
24/7 Convenience
Submit, renew, and manage license applications anytime, anywhere.
Seamless Verification
Integrate with state or organizational systems to verify licenses in real time.
Secure Online Payments
Accept and process license fees quickly and securely.
Vacant Property Registration
Keep your community proactive in managing vacant properties
Enhance transparency, improve efficiency, and empower your community with a streamlined solution to identify, report, and manage vacant properties efficiently.
Online Reporting
Allow property owners and citizens to easily identify and report vacant properties through an intuitive online portal.
Real-Time Insights
Access up-to-date data on vacant property distribution with integrated GIS Mapping.
Seamless Automation
Connect with mobile code enforcement tools to automate inspections, task assignments, and enforcement workflows.
Rental Registration
Keep your community informed and connected
Simplify the management of rental properties and short-term rentals (like Airbnb) with an automated, user-friendly solution that ensures compliance and improves community oversight.
Seamless Online Access
Hosts and property owners can easily apply, register, and renew licenses through a convenient online portal.
Real-Time Insights
Gain instant visibility into rental property distribution with integrated GIS Mapping tools.
Automated Enforcement
Streamline inspections and compliance by connecting with mobile code enforcement software.
Community Engagement
Enable neighbors to submit complaints online, fostering transparency and accountability.
Alcoholic Beverage Control
Simplify licensing while protecting your community’s interests
Enhance efficiency and safeguard your community with a fully automated solution for managing alcoholic beverage license applications and approvals.
SmartFusion simplifies licensing while ensuring compliance every step of the way.
Seamless Online Portal
Empower applicants to submit documents, track applications, renew licenses, and pay fees easily online.
Integrated Zoning Data
Connect with GIS Mapping to access critical zoning and enforcement information tied to licensed properties.
Actionable Insights
Leverage advanced reporting tools to analyze key community data and monitor licensing operations.
Automated Workflows
Improve turnaround times with automated reviews, checks, and balances for a transparent approval process.
Asset Management
SmartFusion’s Operations Management tools give local governments the power to streamline service delivery, optimize internal workflows, and stay closely connected to the communities they serve.
From citizen-reported maintenance issues to backend work orders and inventory tracking, SmartFusion automates and integrates every step—so requests are resolved faster, field staff stay in the loop, and supplies never run out unexpectedly.
With mobile access, automated routing, GIS-enabled reporting, and seamless integration with financial systems, your team can spend less time on paperwork and more time making an impact where it matters most.
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Service Request Tracking
Stay connected with your community and deliver efficient, transparent service.
Empower your community with an intuitive online self-service portal. Citizens can quickly report maintenance issues like potholes or graffiti, while also accessing key information such as trash collection schedules and animal shelter locations.
Streamlined Workflows
Automatically route requests to the right departments for faster resolutions.
Real-Time Updates
Keep citizens informed with push notifications through a convenient mobile app.
Comprehensive Tracking
Monitor requests, cases, and priorities with customizable tools tailored to your needs.
Engaged Communities
Foster citizen involvement by enabling requests through an online portal enhanced with GIS mapping for pinpoint accuracy.
Work Order tracking
Keep your team focused on what matters most: delivering exceptional service.
Boost your service department's efficiency with automated work order management. Streamline the process of creating, assigning, and updating work orders to keep your team focused on getting the job done.
With SmartFusion, field workers can easily access work orders, make updates, and act on service requests directly from their mobile devices—no need to return to the office.
Keep your team focused on what matters most: delivering exceptional service.
Boost your service department's efficiency with automated work order management. Streamline the process of creating, assigning, and updating work orders to keep your team focused on getting the job done.
With SmartFusion, field workers can easily access work orders, make updates, and act on service requests directly from their mobile devices—no need to return to the office.
Seamless integration with the Service Request Tracking solution.
Empower field workers to stay in the field, tackling tasks in real-time.
Enhance productivity by automating repetitive work order processes.
Inventory Tracking
Stay proactive, save time, and keep your operations running efficiently with modern inventory management.
Effortlessly manage the inventory and essential assets that keep your organization running smoothly. With real-time updates via mobile devices or an online portal, you can stay on top of supply tracking and stock management.
Streamline operations with custom workflows that automate ordering, receiving, and tracking supply depreciation.
Real-Time Updates
Instantly update inventory from your mobile device or online portal.
Automation Made Easy
Simplify ordering and receiving processes with automated workflows.
Seamless Integration
Directly connects with financial software to ensure accurate ledger balances.
Smart Notifications
Receive alerts when supplies are low or overstocked, so you’re always in control.
“Transparent governance is important to local governments and the communities they serve because corruption threatens good governance, leads to the misallocation of resources, harms public and private sector development, and distorts public policy.”
The Critical Role of Transparency in Local Governance
SmartFusion’s Community Development tools give local governments the power to stay closely connected to the communities they serve.
Connected Operations. Responsive Service. Empowered Communities
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