SmartFusion

Municipal ERP Software for Cities in Florida

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SOLUTIONS BUILT FOR YOUR NEEDS

One connected ERP platform for municipal finance and operations

Florida cities manage complex financial and administrative processes across departments. Finance, purchasing, payroll, utilities, permitting, revenue collection and citizen services all generate information that needs to move through the organization accurately.

SmartFusion brings these core municipal functions together in one ERP platform built specifically for local governments.

With integrated financial management, billing and revenue, payroll and HR, and citizen engagement capabilities, city teams can work from connected information while maintaining the controls and visibility required for municipal operations.

Manage

Budget

Purchase

Report

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our platform

What can a municipal ERP connect across your city?

A city ERP should reflect the way municipal departments actually work together.

SmartFusion connects key administrative, financial, revenue, workforce and service functions within one platform.

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Core municipal capabilities

Financial Management
  • Fund accounting
  • Budget preparation
  • Budget forecasting
  • Accounts payable
  • Purchasing
  • Bank reconciliation
  • Fixed assets
  • Financial reporting
Billing & Revenue
  • Utility billing

  • Tax collection

  • Accounts receivable

  • Cash collection

  • Permitting

  • Business licenses

  • Online payment integration

Billing & Revenue
  • Utility billing

  • Tax collection

  • Accounts receivable

  • Cash collection

  • Permitting

  • Business licenses

  • Online payment integration

Payroll & Human Resources
  • Employee information

  • Time and attendance

  • Payroll processing

  • Personnel management

  • Payroll reporting

How can Florida cities connect budgeting with day-to-day spending?

 

Municipal budgets are living financial plans. Once a fiscal year begins, departments submit requests, purchases are made, invoices arrive and payments are processed.

SmartFusion connects these activities through its financial management capacities.

This connection gives finance leadership a more consistent way to compare planned spending with actual activity.

 

Budget preparation
  • Department budget requests
  • Budget version tracking
  • Salary forecasting
  • Budget reporting
  • Transfer of approved budgets to the Fund Ledger
Financial operations
  • Purchasing

  • Accounts payable

  • Vendor invoices

  • Payments

  • Fund ledger activity

  • Financial reporting

What financial visibility can city leadership expect?

 

City managers, finance directors and CFOs need information that can answer practical questions:

  • Where is the city spending money?

  • How is activity tracking against the budget?

  • What transactions have occurred within a fund or department?

  • What purchasing and payment activity is taking place?

  • What financial information is available for management review?

  • Can historical transactions be accessed when questions arise?

SmartFusion’s financial management platform brings these areas into a centralized environment.

 

Financial Management

 

Area

SmartFusion capacities

Fund accounting

Fund ledger and municipal financial activity

Budgeting

Preparation, forecasting, requests, versions and reporting

Accounts payable

Vendor invoices and payments

Purchasing

Municipal purchasing processes

Reconciliation

Bank reconciliation

Fixed assets

Fixed asset management

Reporting

Financial reporting across municipal activity

 

How does ERP support utility and municipal revenue operations?

 

Florida cities collect revenue from all kinds of sources, including utilities, taxes, permits, business licenses and other municipal services. When that information lives in different systems, finance teams can end up spending a lot of time pulling numbers together and reconciling data from one application to another.

SmartFusion’s Billing & Revenue bring several of these processes into the same ERP environment.

 

Revenue management

 

Online payment integration is also part of SmartFusion’s billing and revenue potentials.

 

Utility Billing
  • Customer and meter information
  • Billing
  • Accounts receivable
  • Usage reporting
Tax Collection
  • Municipal tax collection processes

  • Revenue tracking

Permitting
  • Permit entry

  • Payments

  • Processing

  • Inspections

  • Fees and penalties

Business Licenses
  • License administration

  • Payments

  • Revenue-related information

Cash Collection
  • Payment processing

  • Cash management

  • Revenue reporting

How does payroll fit into the municipal ERP?

Personnel costs are a major component of municipal budgets. Finance and HR therefore need a reliable connection between employee information, payroll activity, and financial planning.

Payroll and HR

  • Employee data management

  • Time and attendance

  • Payroll processing

  • Personnel management

  • Payroll reporting

The connection with financial management is particularly relevant during budget preparation and ongoing financial review.

Salary forecasting can be incorporated into budget preparation as well, while payroll activity becomes part of the city's broader financial information.

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Personnel Costs

Personnel costs are a major component of municipal budgets. Finance and HR therefore need a reliable connection between employee information, payroll activity, and financial planning.

Payroll and HR

  • Employee data management

  • Time and attendance

  • Payroll processing

  • Personnel management

  • Payroll reporting

The connection with financial management is particularly relevant during budget preparation and ongoing financial review.

Salary forecasting can be incorporated into budget preparation as well, while payroll activity becomes part of the city's broader financial information.

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How can departments connect field activity with city administration?

 

SmartFusion's mobile work order include:
  • Centralized work order management

  • Mobile access

  • Photo and document uploads

  • Location information

  • Time tracking

  • Real-time updates

  • Reporting

Municipal work does not happen exclusively inside the finance department.

Public works, utilities, and other field teams generate information through daily service activity. Work orders, assignments, time tracking, documents, and location information can all become part of the city's operational record.Task assignments

These capacities extend the ERP environment into day-to-day municipal operations.

What does SmartFusion bring to a Florida city’s ERP environment?

Municipal ERP software has to work across the financial and operational side of the city. SmartFusion brings those connected functions together in one platform, giving departments a shared system for managing the information that moves through daily municipal operations.

One connected financial environment

Financial management covers the core processes behind municipal spending and reporting:

  • Budget preparation and forecasting

  • Fund accounting

  • Purchasing

  • Accounts payable

  • Bank reconciliation

  • Fixed assets

  • Financial reporting

 

Revenue and billing in the same platform

For cities managing utilities, taxes, permits, and licenses, SmartFusion brings revenue-related processes into the ERP alongside financial management.

That includes:

  • Utility billing

  • Tax collection

  • Accounts receivable

  • Cash collection

  • Permitting

  • Business licenses

  • Online payment integration

Coverage across municipal departments

Financial information often starts outside the finance office. SmartFusion connects financial management with functions such as payroll, HR, utility billing, permitting, business licensing, and field operations.

That means departments can work within their own areas while their information remains part of the city's broader ERP environment.

Clearer access to municipal information

SmartFusion's financial reporting capabilities bring information together across funds, departments, accounts, and transactions. Role-based access helps ensure users have access appropriate to their responsibilities, while data encryption and audit logging are part of the platform's security capabilities.

Implementation beyond the software

An ERP project involves more than putting new software in place. SmartFusion works with local governments through implementation, training, and ongoing support, helping cities move their processes into the new system and get teams up to speed.

Why choose SmartFusion for a Florida city?

 

SmartFusion was created for local government, with municipal financial and administrative processes at the center of the platform.

Instead of assembling separate applications for every major function, cities can bring core processes together across:

  • Financial Management
    Budgeting, fund accounting, purchasing, accounts payable, reconciliation, fixed assets, and reporting.

  • Billing & Revenue
    Utility billing, tax collection, accounts receivable, cash collection, permitting, and business licenses.

  • Payroll & HR
    Employee information, time and attendance, payroll processing, personnel management, and reporting.

  • Citizen & Field Services
    Citizen engagement and mobile work order capabilities.

 

A municipal ERP built around your city's workflows

Your ERP should give finance leadership confidence in the numbers, give departments access to the information they need, and give city management a clearer picture of municipal operations.

SmartFusion brings those functions together in one local government ERP platform.

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See what SmartFusion can do for your Florida municipality

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Frequently Asked Questions About Municipal ERP Software for Florida Cities
 

Can SmartFusion replace multiple municipal software systems?

SmartFusion brings several core municipal functions together within one platform, including financial management, billing and revenue, payroll and HR, and citizen engagement. Whether it can replace every system currently used by a particular city depends on the city's existing applications, workflows and requirements.

Can a city continue using its existing processes after implementing SmartFusion?

Implementation involves working with the municipality to align the ERP with its processes and goals. A city should review its current workflows, requirements, and configuration needs with the SmartFusion team during the evaluation and implementation process.

Can city employees access different information based on their roles?

SmartFusion lists role-based access control as one of our security capabilities. This allows access to be managed according to user roles within the organization.

Does the platform support municipal permitting and business licenses?

Yes. SmartFusion includes permitting and business license capabilities within the Billing & Revenue suite.

Does SmartFusion support mobile municipal work orders?

SmartFusion includes mobile work order functionality with capabilities such as task assignments, centralized work order management, photo and document uploads, location information, time tracking, real-time updates, and reporting.

How long does it take to implement a municipal ERP?

Implementation time can vary based on the municipality's size, the functions being implemented, existing systems, data requirements, configuration and organizational needs. We will discuss the expected implementation process and timeline based on a city's specific project scope.

Municipal ERP Software case study

How one parks & public works department transformed their utility operations

find the module that’s right for you

Discover how SmartFusion can transform your utility operations.

SmartFusion is ready to help you adapt to the challenges of a rapidly changing digital landscape. Designed specifically for municipalities, our platform combines years of expertise with tools that drive efficiency, foster collaboration across departments, and deliver actionable insights.

Request a demo

SmartFusion is ready to help you adapt to the challenges of a rapidly changing digital landscape. Designed specifically for municipalities, our platform combines years of expertise with tools that drive efficiency, foster collaboration across departments, and deliver actionable insights.

Financial Management

Budgetary and planning tools allow for accurate revenue and expenditure projections and increase efficiency and accountability.

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Billing & Revenue

Provide consistent and accurate data for your utilities, business licenses, permits and other fee-based services.

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Payroll & Human Resources

Manage all phases of the employee life cycle for a comprehensive view of your workforce.

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Citizen Engagement

Boost community engagement with our intuitive, web-based tools designed for seamless citizen interactions.

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